MakeUGC vs Creatify

What does one 30-second ad cost?

A 30-second avatar ad costs $3.90 on Creatify Starter if every credit is used (help centre). MakeUGC’s app plans give no figure to work one out.

Creatify charges 5 credits per 15 seconds of avatar video, “rounded up”, so a 16-second ad bills as 30. MakeUGC’s pricing FAQ says each generation costs credits “depending on the model, duration, and resolution”, with no rate.

Both pricing pages read on 2 October 2026: Creatify and MakeUGC.

MakeUGC’s API docs charge 100 credits per talking-actor video and do not say whether app plans bill at that rate.

Every Creatify plan and length: Creatify pricing. MakeUGC’s plans: its row in the price tracker. Your own volumes: the cost per AI ad calculator.

Product-in-hand or product URL: which format comes on which plan?

MakeUGC puts product-in-hand on Pro; Creatify’s plan grid names no product-in-hand format and no URL to Video row.

MakeUGC’s pricing page lists product-in-hand videos, Video Agent and PDF to video on Pro, and Batch Mode from Growth. Users report hands that move oddly in these clips (5 of 29 sources: YouTube, YouTube).

MakeUGC AI Review - Is it Really Worth Using? (2026)How to Easy

Creatify’s pricing grid lists an “Ad Launcher (Meta / TikTok / AppLovin)”. URL to Video sits in its feature menu on 2 October 2026, though no plan card or grid row names it.

Creatify’s FAQ records that AI Shorts, Product Video and Video Translation left the dashboard at the end of May 2026 and open from direct links.

How does each one start, and what happens when you cancel?

Creatify starts free with 10 credits; MakeUGC starts for one dollar and renews at the plan price. Creatify’s payments are final; MakeUGC refunds within three business days if credits are not substantially used.

Creatify’s Free plan gives 10 credits a month: two videos of up to 15 seconds, watermarked. Paid credits stay valid two months, and its refund policy (23 August 2026) says “payments are final and non-refundable”.

Each MakeUGC monthly card reads “Start for $1”, and the Pro card adds “Renews at $149” (pricing page). The trial policy states no length; terms 6.3 say “Payments are non-refundable except where required by law”.

Its Refund Policy (4 September 2025) gives a full refund within three business days of buying or renewing if credits are not substantially consumed. With under half used, it refunds 50 per cent (3.1, 3.2).

MakeUGC’s FAQ says “unused credits expire at the end of the month”. Charges after cancelling lead MakeUGC’s complaints (17 of 29 sources: Trustpilot, Trustpilot). On Creatify, users report renewals or charges after cancelling (9 of 61 sources: Trustpilot, Trustpilot).

Who owns the ads, and after you cancel?

Creatify’s help centre says you keep your creatives after your plan ends; MakeUGC’s documents disagree on it.

Creatify’s terms (effective 23 September 2024) assign you any copyright Creatify holds, subject to its Moderation Policy (6.2). A breach of that policy breaches the licences (6.1), and then “all rights granted to you shall revert to Creatify” (6.2).

Creatify’s help-centre FAQ (20 September 2026) adds: “You own all of your creatives, even after your plan ends.” Its terms say “Users of the Free Tier have limited rights” (s.1) and list none.

MakeUGC’s terms page serves three copies of 3.2(a). Two say you own output “including after your Subscription ends”, if you complied with the terms; the third is headed “Ownership Conditioned on an Active Subscription”. All three keep 7.3: termination “does not affect your ownership rights to previously generated Output”.

MakeUGC’s Fair Use Policy says outputs “are licensed to users only if they have a valid and active paid subscription” (section 6). Neither document says which text wins.

Clause by clause: Creatify and MakeUGC in the AI commercial use matrix, and are AI UGC ads legal for US rules.

Credits drain fast on Creatify; support is slow on MakeUGC

On Creatify, 61 public sources from August 2025 to September 2026:

• Credits go faster than the pricing suggests: retries, failed renders and agent runs all bill (15 of 61 sources: Trustpilot, Reddit)
• Refunds refused under the no-refund policy, even for unusable results (8 of 61 sources: Trustpilot, Reddit)
• Easy to pick up with no editing background (11 of 61 sources: Trustpilot, G2)

On MakeUGC, 29 public sources from February 2025 to September 2026:

• Support is hard to reach, and refunds arrive partly or not at all (5 of 29 sources: Trustpilot, Trustpilot)
• Far faster and cheaper than briefing human creators (3 of 29 sources: YouTube, YouTube)
• The trial’s credits are too few to judge the product (3 of 29 sources: Trustpilot, Trustpilot)

More on each: the Creatify profile and the MakeUGC profile.

If neither fits

For 1,000+ stock actors and a refund on an unused month, Arcads bills 800 credits a minute and publishes no price. For cheap avatar minutes and 175+ languages, HeyGen Creator lists $29 a month (pricing page).

Every replacement by job: Creatify alternatives and MakeUGC alternatives. Head to head: Arcads vs MakeUGC, HeyGen vs MakeUGC, Creatify vs HeyGen and Creatify vs Arcads.