Arcads for UGC ads
Verdict on Arcads
Arcads fits ads near a minute long. On Audio-Driven and OmniHuman 1.5, ten 5-second hooks use all 8,000 Starter credits. You cannot see a price list first, because Arcads’ pricing page returned a 404 on 24 September 2026, and if you break the terms, clause 13.3.2 sets 500,000 euros per unremedied unauthorised use.
Arcads
- Best for
- Talking-actor ads close to a whole minute long, if billing rounds up to the minute as the help centre’s one example suggests.
- Skip it if
- you test many 5 to 15-second hooks: Audio-Driven and OmniHuman 1.5 bill 800 credits per started minute. Creatify bills 5 credits per 15 seconds.
| Made by | FRESHR SAS (France), operator of arcads.ai |
|---|---|
| Category | AI UGC and avatars, AI video generators |
| Makes | Talking-actor video (Arcads 1.0, Audio-Driven and OmniHuman 1.5 models); AI video clips (Kling 3.0, Veo 3.1, Seedance 2.0 and 2.5, Grok); images (Nano Banana Pro, Seedream); lip-synced and translated versions of existing videos; actor swaps and animation on existing footage (Replace actor, Animate actor) |
| Entry price | No price list published Changed |
| Cost per output | Not computed: no price list is published |
| Use in ads | The clauses, quoted and dated: What do Arcads’ terms allow in paid ads? |
| Free plan | No |
| Free trial | The homepage says Free trial available. The help centre’s pricing article (31 October 2026) says a card is required at sign-up but not charged during the trial: 1,000 credits, every feature unlocked for 72 hours, then the Starter monthly plan starts automatically unless the trial is cancelled; a reminder email arrives 24 hours before it ends. The refund policy (16 September 2026) describes the same 3-day trial. The terms have no trial clause. |
| Languages | More than 30 languages (homepage); the help centre says any language without listing them |
| API | Yes |
| Status | Active |
What does Arcads make for ads?
Arcads turns a script into a video read by an AI actor. Its homepage lists “1,000+ Captivating AI Actors” and lets you build your own avatar. The stock actors are licensed likenesses of real people, whom the terms call Creators (8.1). Three models animate them. Arcads 1.0 costs 800 credits per video of up to 2 minutes, and Audio-Driven and OmniHuman 1.5 cost 800 credits per started minute (pricing article, read 31 October 2026):
- Arcads 1.0 works from a text script, with an actor that follows “a predefined movement”; the help centre suggests it for longer videos (models article).
- Audio-Driven animates a still image from an audio track, and the help centre pitches it for lip sync.
- OmniHuman 1.5, a ByteDance model that Arcads resells (project page), animates a still image into a talking face.
On both image models the help centre says the actor “remains static (no body or camera movement)”.
Arcads also resells video models, priced per clip (pricing article). A Veo 3.1 clip of 8 seconds costs 800 credits, Seedance 2.5 costs 210 or 520 for 5 seconds at 720p or 1080p, and Kling 3.0 Pro costs 240 or 400 for 5 or 10 seconds.
Arcads shows its actor library, sorted by age and style, on its AI actors page, which also covers making a custom actor of yourself.
What Arcads costs, and what is public
Arcads publishes no price list: its pricing URL returned a 404 on 24 September 2026. Clause 7.1 of the terms says a standard offer’s details “will be shown directly on the Platform”, and clause 2 defines the Platform as the Arcads app. So the price appears only after sign-up.
Starter’s 8,000 credits a month cover 10 started minutes of talking actor at 800 each, and Creator’s 16,000 cover 20 (plan credits, credit rate).
| Plan | Credits a month | At the monthly limit | Unused credits |
|---|---|---|---|
| Starter | 8,000 | Generation stops, upgrade offer | Reset each cycle |
| Creator | 16,000 | Generation stops, upgrade offer | Reset each cycle |
| Pro | 48,000 | Extra usage billed on next invoice | Roll over in full |
| Scale | 96,000 | Extra usage billed on next invoice | Roll over in full |
| Business | 192,000 | Extra usage billed on next invoice | Roll over in full |
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On Starter and Creator, generation stops and an upgrade offer opens at the limit, and credits reset each cycle. Pro, Scale and Business roll unused credits over in full and bill extra usage on the next invoice (pricing article, read 31 October 2026).
Marketer Milk’s review of 27 March 2025, updated 17 April 2025, read two prices from the Arcads onboarding paywall. It reported Starter at $110 a month for “up to 10 videos per month”. Creator was $220 a month.
At the per-minute rate above, a 15-second clip costs the same 800 credits as a 60-second one, and 1 minute 45 seconds costs 1,600. A 5-second hook uses 160 credits per second of footage, and a 60-second ad about 13.
| Ad | Credits per ad | Ads from 8,000 credits |
|---|---|---|
| 5 s, 1 actor | 800 | 10 |
| 30 s, 1 actor | 800 | 10 |
| 60 s, 1 actor | 800 | 10 |
| 61 s, 1 actor | 1,600 | 5 |
| 105 s, 1 actor | 1,600 | 5 |
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Method: credits per ad = started minutes × 800; ads = 8,000 ÷ credits per ad.
One actor video under a minute that reads several hooks bills 800 credits once. But cutting that video into separate ads is an edit.
The closed list in terms 13.3.1 names “cropping” without saying whether that covers trimming. If it does not, an unapproved trim leaves the licence “no longer valid” (13.3.1). The terms do not say whether the 500,000-euro sum applies too (what a breach costs).
How other tools bill a finished ad: AI UGC price per ad, and Arcads’ row in the price tracker.
Once the app shows you a Starter price, the cost per AI ad calculator takes it under “Use your own plan”. Enter 8,000 credits and 800 credits per 60-second block, the Audio-Driven and OmniHuman 1.5 case.
What do Arcads’ terms allow in paid ads?
In the AI commercial use matrix, paid ads read allowed with conditions on every Arcads plan, while client work and resale read unclear.
Edits allowed without approval
Arcads grants a “non-exclusive, personal and non-transferable license” on each video, worldwide, for the legal life of the rights (13.3.1). Edits are a closed list: “cropping, add music, text and subtitle, emoji, B-rolls, Gifs, sound effect, changing the format of the Video, affixing the Client’s name, brand and logo”.
Anything else needs written approval, and colour grading or recutting the actor’s line is not on the list. Using the video as “input data for other AI or software allowing to modify the image, the voice, the speech” is barred outright.
Three bars on ad use
Clause 13.3.1 also bars three uses that bear on paid ads: “misleading or deceptive advertising”, content that “infringes the rules of ads platforms”, and content that “infringes the rules of influence or requires the addition of compulsory information (e.g. sponsored content)”.
Which ad platforms ask for an AI label, and when: AI disclosure in advertising, platform by platform.
New York’s synthetic performer disclosure
New York’s bill S8420-A (chapter 617 of 2025) was signed on 11 December 2025. It took effect on 9 June 2026, the 180th day after (section 3).
A business that “for any commercial purpose produces or creates an advertisement” must, where it has “actual knowledge”, “conspicuously disclose in such advertisement that a synthetic performer is in such advertisement”.
Civil penalties are $1,000 for a first violation and $5,000 for each one after.
The law defines a synthetic performer as one “not recognizable as any identifiable natural performer”, so whether a licensed replica of a real Creator falls under it is unclear.
Nor do Arcads’ terms say whether an AI disclosure counts as compulsory information. If both hold, the 13.3.1 bar on content needing compulsory information covers the ads New York requires to carry one.
Our guide on whether AI UGC ads are legal sets New York’s text beside California’s and the EU’s.
The FTC testimonial rule
Scripted testimonials are where Arcads’ ban on “misleading or deceptive advertising” and US law overlap. The FTC rule (16 CFR 465.2(a)) bars creating a testimonial that materially misrepresents, expressly or by implication, “That the reviewer or testimonialist exists” or that they “used or otherwise had experience with the product”.
An actor presenting the product falls outside that rule. One claiming weeks of use falls inside it and Arcads’ ban.
Banned products and pages
Arcads’ banned list in its help centre adds verticals: political content, dating services “encouraging transactional relationships” and products “enhancing sexual performance, pleasure, or bodily appearance” (prohibited content).
The same list names “Missing terms and conditions or privacy policy pages”, which puts the landing page behind the ad in scope.
Your scripts and uploads
Clause 13.4 gives FRESHR, the company behind Arcads, a free, worldwide licence to your scripts, prompts and uploaded videos. It includes “The right to train FRESHR’s artificial intelligence models” and the right to promote its services.
What a breach or a withdrawn actor costs
Whether Arcads’ lump sum also covers the 13.3.1 edit list and advertising bans is unclear. Clause 13.3.2 applies “in addition to the general provisions”, and its penalty covers “the conditions and/or Restrictions of the applicable license”: 13.3.1 calls its own list “Restrictions”. If it does, ten live ads with the same unapproved edit could count as ten breaches.
A breach of the 13.3.1 Restrictions at least makes the licence “no longer valid”. The sum does cover the conditions 13.3.2 adds, such as using an actor outside the fields its Creator restricts (shown in the app). Clause 13.2 sets the same sum for misuse of the actor models themselves.
An actor’s Creator can withdraw. Arcads “may ask the Client to delete any Videos from all supports where they are used”, by a deadline it sets, and each day late costs 100 euros (13.3.2). For a media buyer, that means taking down every live ad that uses the actor, with no minimum notice in the terms.
Is Arcads legit?
Arcads is a venture-funded French company; its trial bills unless cancelled, and Trustpilot shows a TrustScore of 2.7.
FRESHR SAS, a company in the Rouen trade register (number 832 905 327), develops Arcads (terms, clauses 1 and 2). FashionNetwork reported on 18 December 2025 that it raised $16,000,000 in a round with Eurazeo and Alpha Intelligence Capital. The same article says Arcads claims over 6,000 client companies.
Arcads’ homepage says “Free trial available”, and its refund policy describes a 3-day trial that charges the Starter plan unless you cancel within 72 hours. There is no free plan: free AI UGC generators lists tools with one.
The same policy refunds a billing period with zero credits used in full if you ask within 30 days of the charge. Failed generations may get credits back; “poor output quality alone” does not qualify.
On 26 September 2026 Trustpilot showed 175 reviews and a TrustScore of 2.7 for arcads.ai, on a profile it marks “Unclaimed”. Of the latest 20, dated 1 July to 17 September 2026, the most common main point is praise for the product, in 6.
| Main point | Reviews | Posted in 2026, one link each |
|---|---|---|
| Praise for the product or workflow | 6 | 17 Sep, 27 Aug, 12 Aug, 28 Jul, 16 Jul, 1 Jul |
| Praise for the support team alone | 3 | 9 Sep, 1 Sep, 30 Jul |
| Output or app criticised | 4 | 10 Sep, 7 Sep, 5 Aug, 30 Jul |
| Support stopped replying | 4 | 28 Aug, 20 Aug, 18 Aug, 16 Jul |
| Credits spent on one unusable ad | 1 | 23 Aug |
| Results good, price high | 1 | 9 Sep |
| Paywall before seeing the product | 1 | 8 Jul |
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Three of the six reviews praising the product praise the support too, and three of the four about unanswered support concern a charge.
The credits review (23 Aug) says an unusable 39-second “street interview style ad” in several clips, re-prompted, took “almost 50% of my MONTHLY credits” on the 8,000-credit plan. It names no model. The price review calls the results “pretty solid” and notes credits lost at renewal.
Arcads pros and cons
Pros
- Stock actors pass as creator content, with tight lip sync (16 of 64 sources: Reddit, Trustpilot)
- Many hook and angle versions a day, so teams test more ads (9 of 64 sources: Reddit, Trustpilot)
- Support answers fast and refunds some users, mostly in five-star reviews (9 of 64 sources: Trustpilot, Trustpilot)
- One product photo becomes holding shots, try-ons and statics, label intact (4 of 64 sources: YouTube, YouTube)
- Credit costs per model and tool listed in the help centre, read 31 October 2026 (pricing article)
- Pro, Scale and Business credits roll over while subscribed (help centre)
- Full refund for a billing period with zero credits used, within 30 days (refund policy)
Cons
- Price high for what a month buys, against tools running the same models (19 of 64 sources: Trustpilot, Reddit)
- Output short of Arcads’ own ads: blurry renders, stiff custom actors, synthetic voices (18 of 64 sources: Trustpilot, Reddit)
- Support hard to reach on renewals after cancelling and refund requests (16 of 64 sources: Trustpilot, Trustpilot)
- Credits run out fast: re-renders and failed generations both use them (14 of 64 sources: Trustpilot, Reddit)
- No price list: arcads.ai/pricing returned a 404 on 24 September 2026
- Starter and Creator credits lapse at renewal, and the account blocks at the limit (help centre)
- 500,000 euros per unremedied unauthorised use of an actor video, terms 13.3.2 (terms)
- Edits limited to a closed list without written approval, terms 13.3.1 (terms)
- Scripts and uploads licensed to train Arcads’ models, terms 13.4 (terms)
How Creatify and HeyGen bill a short hook
Creatify and HeyGen both publish their plan prices. Creatify bills avatar video in 15-second blocks of 5 credits (help centre). A 5-second hook there uses 5 of Standard’s 55 monthly credits. A 30-second ad on Standard at $15 a month works out at $2.73 per video if every credit is used, read on .
HeyGen lists avatar rates of 4 to 48 credits a minute with no rounding rule, so a 5-second hook’s cost there is unclear (help centre). Even billed as a whole minute, it would use 4 to 48 of the 600 monthly credits on Creator at $29 a month (pricing page).
HeyGen’s free plan is no shortcut for hook tests: section 4 of its terms bars free-plan output from use “in connection with” advertising.
Every documented replacement, by job: Arcads alternatives. The full field: best AI UGC generators.
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AI UGC and avatarsCreatify
Avatar and product video ads from a URL or script, batch variants, an AI agent that launches ads, a competitor tracker.
From $15 a month · checked
Best for E-commerce teams making URL-to-video ads in volume who want an AI agent in the same tool that launches them on Meta, Google Ads and TikTok.
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AI UGC and avatarsHeyGen
Talking-avatar videos from text, photos or your own digital twin, with translation into 175+ languages.
From $29 a month · checked
Best for Localising one ad script into many languages, cheap avatar minutes for talking-head ads, and founder or spokesperson clones on a paid plan.
HeyGen vs Arcads and Creatify vs Arcads set the two avatar tools beside it.
ClipUGC for app ads builds your app’s screen recording into its AI influencer videos, where Arcads hands you a cutout to place yourself.
Questions buyers ask about Arcads
Does Arcads make static ads?
Yes: standard-resolution images are free up to 100 per rolling 24 hours on paid plans, per the pricing article. The actors are for video.
Does Arcads have an API?
Yes, Pro and above include the public API (pricing article).
Is Arcads worth it?
On billing, Arcads suits ads close to a minute: Audio-Driven and OmniHuman 1.5 bill each started minute, and Arcads 1.0 bills each video up to 2 minutes. Users split on the actors. Of 64 sources, 16 say the stock actors pass as creator content and 18 say output falls short of Arcads’ own ads.
Sources
- Arcads (FRESHR SAS): Terms and conditions, in force from 22 September 2026; clauses 1, 2, 7.1, 8.1, 13.2, 13.3.1, 13.3.2 and 13.4. Checked
- Arcads help centre: How does Arcads pricing work?, read 31 October 2026; talking actors at 800 credits per started minute (Audio-Driven, OmniHuman 1.5) or per video up to 2 minutes (Arcads 1.0); credits per model. Checked
- Arcads help centre: Understanding OmniHuman 1.5, Audio-Driven and Arcads 1.0, dated 2 July 2026; what each of the three actor models does. Checked
- Arcads help centre: How to buy more credits, dated 30 July 2026; plan credits, blocking at the limit, rollover. Checked
- Arcads help centre: Arcads refund policy, the 3-day trial, cash refunds and credit reimbursements. Checked
- Arcads help centre: Which content types are prohibited, dated 2 July 2026. Checked
- Arcads: Arcads homepage, actor count and the free trial line. Checked
- FashionNetwork: AI-generated video specialist Arcads.ai raises 16 million in funding, 18 December 2025. Checked
- Trustpilot: Arcads reviews, review total and TrustScore as displayed on 26 September 2026, through WebFetch since direct loading returned 403; the latest 20 reviews read 24 September 2026. Checked
- Marketer Milk: Arcads review: My honest thoughts about this AI ad maker, dated 27 March 2025, updated 17 April 2025; Starter and Creator prices as the reviewer reported them from the onboarding paywall. Checked
- New York State Senate: Senate Bill S8420A, signed 11 December 2025, chapter 617; synthetic performer disclosure in ads; section 3, in force on the 180th day after it became law. Checked
- Legal Information Institute (eCFR text): 16 CFR 465.2, fake or false consumer reviews and testimonials, section 465.2(a). Checked
- OmniHuman Lab (ByteDance): OmniHuman-1.5 project page, the model Arcads resells as OmniHuman 1.5. Checked
- Creatify help centre: Credit usage, billing and validity, dated 19 August 2026; 5 credits per 15 seconds of avatar video, rounded up. Checked
- HeyGen help centre: How to use credits on HeyGen, avatar rates from 4 to 48 credits a minute; no rounding rule stated for avatar video. Checked
- HeyGen: HeyGen pricing, Creator plan, 600 credits a month. Checked
- HeyGen: HeyGen terms and conditions, section 4, free-plan output barred from advertising. Checked
What changed on this page
- Corrected: Arcads bills Audio-Driven and OmniHuman 1.5 at 800 credits per started minute and Arcads 1.0 at 800 per video up to 2 minutes (pricing article); the old credits article is gone.
- Updated for the 16 October 2026 price changes (Creatify’s new plan line-up): figures on this page follow.
- Pros and cons rebuilt from 64 public user reviews beside the official pages; the verdict and the worth-it answer state the billing rule as the credits article gives it.
- Corrected: the verdict and its Skip it if line no longer present whole-minute billing as Arcads’ rule; the help centre then gave one billing example and no step. The Best for line now comes from our tool database.
- Added Trustpilot’s TrustScore and the Starter and Creator prices a 2025 review reported, with their source; the price callout now says no public Arcads page shows a plan price; removed the unexplained Hook repurposer line.
- Written from Arcads’ credits article, terms and refund policy and the 20 latest Trustpilot reviews, read that day.