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America.gov chatbot stops answering 2020 election questions

A day after it contradicted the president on the 2020 election, the government chatbot calls the same question political commentary.

By Alexandre S. , 01:30 UTC

The America.gov chatbot, launched on Tuesday 29 September 2026 as one front door to about 29,000 government websites (our launch report), stopped answering questions about the 2020 election a day later. On Tuesday it told users that federal reviews of the 2020 vote had not found fraud large enough to alter the result; on Wednesday the same question drew a refusal to give political commentary, AFP reports.

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Drawn by adtestbench from US government's new AI chatbot pulls back from debunking Trump,

The shift was first documented by CNN fact-checker Daniel Dale, who found questions on the 2020 result returning refusals within 24 hours of launch, Mediaite reports. Mediaite’s own question on election fraud, about two hours later, still got a factual answer, and the bot kept saying that US importers pay tariffs.

The answers are not consistent. AFP found the chatbot still citing Bureau of Labor Statistics data against the president’s inflation claims. A White House spokesperson said only that the site is updated to give accurate federal information, without saying whether its settings were changed. The chatbot runs on Google’s Gemini and xAI’s Grok, Mediaite notes.

For any organisation putting a chatbot in front of the public, the episode shows how fast answer policy becomes the story. Users compare replies across days, and screenshots outlast the fix.

Earlier on this story: America.gov puts 29,000 federal websites behind one chatbot