America.gov puts 29,000 federal websites behind one chatbot

For now the site answers questions and points people to the right service. From 2027 the White House wants users to finish tasks there, such as enrolling in Medicare or applying for a passport, Engadget reports.

The chatbot runs on Google’s Gemini and Elon Musk’s Grok. It needs no account, keeps no search history and uses no precise location. FedScoop says it caches answers for up to two hours under hashed prompts.

Joe Gebbia, the Airbnb co-founder who is US chief design officer, led the project. Trump also signed an executive order the same day. It tells three federal bodies, the General Services Administration among them, to make America.gov the single point of entry for covered services. The site also has to link to Login.gov.

Mikey Dickerson, a former head of the US Digital Service, told FedScoop that a surface layer of links is easy to build. The hard part comes after.

For agencies and their contractors, the order makes the chatbot the front door their own websites now plug into.